Roman is a transformation leader with extensive 15-year experience in Fintech area focusing on *customer experience & product development (PAAS) * Business development and internal account management * Complex projects delivery (core banking, CRM, integration, etc) Combining empathy with structured thinking and strong C-level communication experience. Roman is able to gather client’s needs and transform them to tasks ensuring customer satisfaction after the finish line. Major experience collected in large international companies such as Raiffessen, Volkswagen, VTB Bank, etc. He is confirmed by certificates in ITIL, PMBOK, PRINCE2, AGILE fields.